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Join an Ecosystem of Self-Starters in Salesforce. Learn the fundamentals to integrate the world's most powerful CRM into any organization.
Instructor: Stephane Muller
19,000 already enrolled
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(169 reviews)
Recommended experience
Beginner level
This specialization is designed for beginners with no background knowledge.
(169 reviews)
Recommended experience
Beginner level
This specialization is designed for beginners with no background knowledge.
Manage user permissions, data security, and object creation.
Manage and model data to create reports and data visualization .
Automate business processes and integrate Salesforce into an organization.
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The Salesforce Fundamentals specialization guides learners through the Salesforce Fundamentals for Business Administration Trailmix and presents what is possible with the Salesforce platform and how it can support your business. This specialization covers the essentials of Salesforce from building a user interface and creating reports and dashboards, to advanced process automation. Upon completion of all the assigned modules and projects, learners will have the skills needed to begin to implement Salesforce in a business.
Applied Learning Project
Each course in the Salesforce Fundamentals specialization offers formative quizzes and short, hands-on projects. These assessments offer learners the opportunity to regularly check their knowledge and apply what they have learned to practical, real-world situations. The capstone course asks learners to compile everything they have learned to complete the Business Administration Specialist Superbadge project.
Access, navigate around, and transition between Lightning and Classic Salesforce interfaces.
Customize Salesforce functionality to meet specific team needs.
Create customer, partner, and employee communities.
Create an Einstein Analytics App and customize an Einstein Analytics Home Page.
Create users and manage access to enterprise data and customize the Lightning Experience user interface.
Create customer entitlements and an entitlement process with milestones.
Build and customize processes and flows.
Assess data quality and create reports and visualize via dashboards.
Create different types of object relationships.
Deployment of Salesforce within an organization.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UC Irvine’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
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40 hours
This specialization is designed for beginners with no background knowledge.
It is recommended to take the courses in order.
Upon completion of this specialization, learners have the prerequisite knowledge to take the Salesforce Administrator exam.
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.
This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.
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