By the end of the specialization, you will be able to:
Lead others by influencing their performance and understanding through effective communication skills.
Send and understand messages online, mitigating miscommunication and inappropriate emotional messages.
Use different tactics to eliminate or avoid common biases in group settings.
Demonstrate empathy while listening to others, leading and reflecting on oneself and one’s actions.
Applied Learning Project
Creating and maintaining a productive work environment has much to do with the culture. It’s important that people share respectful communication, avoid bias and demonstrate empathy for each other. A successful workplace culture relies on all these, and you should be able to lead by example. You also need to be able to listen and know which communications are appropriate — and which are not. Luckily, you can learn these workplace culture skills from this specialization.
With the expertise of faculty from Arizona State University, the Workplace Culture specialization will put the tools, knowledge and strategies of shared communication and attitudes directly into your hands. You’ll learn the fundamentals and get acquainted with your work culture toolkit. Then, you’ll directly apply them in hands-on scenarios.
