Ingila Ejaz account profile

• Revamped the legacy remittance processing software into modern, feature-rich Remittance processing engine to facilitate seamless remittance processing for 500+ exchange agencies and 2.7M users thus improving remittance process efficiency by 85. • Developed remittance tracking system to facilitate end users see the real-time status of their remittance, hence decreasing follow-ups for the IT operations team by 90%.

• Developed financial banking software solutions for fund transfers into both HBL and external bank accounts, over-the-counter cash transactions. The solutions saved the bank millions of rupees in revenue and improved the operational efficiency by 75%. • Developed REST API for the agents and customers endpoints to generate and validate Electronic Proceeds Realization Certificates (ePRC) reducing manual efforts and human errors by 90% by automating the process.

Designed and developed Swing-based user interfaces for the CRM module of core banking system, integrating them with DB2 for efficient data retrieval and display. Developed complex data retrieval queries and procedures, optimizing database performance and ensuring seamless data access for critical business operations. Resolved 100+ reported bugs during User Acceptance Testing (UAT), and proactively addressed critical production-level issues, minimizing downtime and ensuring system reliability.