Quality Improvement and Management
Completed by AMINE HADOUIRI
September 27, 2025
10 hours (approximately)
AMINE HADOUIRI's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Product Quality (QA/QC)
- Category: ISO 9000 Series
- Category: Statistical Process Controls
- Category: Customer experience improvement
- Category: Quality Improvement
- Category: Quality Management
- Category: Continuous Improvement Process
- Category: Process Improvement
- Category: Quality Control
- Category: Continuous Quality Improvement (CQI)
- Category: User Feedback
