- Strategic Marketing
- Organizational Change
- Innovation
- Customer experience strategy (CX)
- Customer Insights
- Business Transformation
- Consumer Behaviour
- Value Propositions
- Cost Accounting
- Organizational Structure
- Customer Retention
- Customer Relationship Management
Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by ESTHER DAKIPIRIYE ORISOGO
June 10, 2025
10 hours (approximately)
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Skills you will gain
