- Strategic Marketing
- Customer Insights
- Value Propositions
- Customer Relationship Management
- Customer experience strategy (CX)
- Organizational Change
- Cost Accounting
- Business Transformation
- Organizational Structure
- Consumer Behaviour
- Customer Retention
- Innovation
Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by ESTHER DAKIPIRIYE ORISOGO
June 10, 2025
10 hours (approximately)
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Skills you will gain
