Lead Management in Salesforce
Completed by Saurabh Agarwal
June 17, 2025
29 hours (approximately)
Saurabh Agarwal's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Process
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
- Category: Data Entry
- Category: Sales Pipelines
- Category: Sales Management
- Category: Sales Enablement
- Category: Campaign Management
- Category: Prospecting and Qualification
- Category: Lead Generation
- Category: Sales Operations
- Category: Sales Support
