Quality Improvement and Management
Completed by Tharindu Damayantha Kumarapeli Arachchige
July 15, 2025
10 hours (approximately)
Tharindu Damayantha Kumarapeli Arachchige's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: User Feedback
- Category: Continuous Quality Improvement (CQI)
- Category: Continuous Improvement Process
- Category: Process Improvement
- Category: Statistical Process Controls
- Category: Customer experience improvement
- Category: Quality Control
- Category: Quality Improvement
- Category: Quality Management
- Category: Product Quality (QA/QC)
- Category: ISO 9000 Series
