Quality Improvement and Management
Completed by Tharindu Damayantha Kumarapeli Arachchige
July 15, 2025
11 hours (approximately)
Tharindu Damayantha Kumarapeli Arachchige's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Quality Management Systems
- Category: Product Improvement
- Category: Service Improvement
- Category: Technical Standard
- Category: Quality Management
- Category: ISO 9000 Series
- Category: User Feedback
- Category: Quality Control
- Category: Continuous Quality Improvement (CQI)
- Category: Quality Monitoring
- Category: Quality Improvement
- Category: Customer Insights
