- Social Media Marketing
- Customer Insights
- Digital Marketing
- Big Data
- Marketing Analytics
- Predictive Analytics
- Customer experience strategy (CX)
- Consumer Behaviour
- Marketing Strategies
- Marketing Effectiveness
- Customer Data Management
- Integrated Marketing Communications
Marketing analytics: Know your customers
Completed by Inderpal Singh Sethi
March 8, 2023
20 hours (approximately)
Inderpal Singh Sethi's account is verified. Coursera certifies their successful completion of Marketing analytics: Know your customers
What you will learn
Analyse the concept of customer value and its importance to an organisation.
Explore the types of customer data that are collected, both by traditional and digital methods.
Examine the tools used and determine what works best to solve which problem.
Use customer data to both understand the current situation and develop and drive strategy.
Skills you will gain
