Customer Service Fundamentals
Completed by Chinwe Ikeh
October 25, 2022
13 hours (approximately)
Chinwe Ikeh's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Empathy
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Support
- Category: Customer Engagement
- Category: Personal Attributes
- Category: Communication
- Category: Call Center Experience
- Category: Process Management
- Category: Help Desk Support
