Building Generative AI Capabilities
Completed by HARINI ATHITHYA M
May 13, 2025
3 hours (approximately)
HARINI ATHITHYA M's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: Business Strategy
- Category: Competitive Intelligence
- Category: Law, Regulation, and Compliance
- Category: Customer experience strategy (CX)
- Category: Change Management
- Category: Design Thinking
- Category: Data-Driven Marketing
- Category: Strategic Marketing
- Category: Marketing Strategy and Techniques
- Category: General Data Protection Regulation (GDPR)
- Category: Customer Relationship Management
- Category: Responsible AI
