Lead Management in Salesforce
Completed by Dushyant Bhardwaj
November 18, 2023
29 hours (approximately)
Dushyant Bhardwaj's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Salesforce
- Category: Sales Support
- Category: Prospecting and Qualification
- Category: Customer Relationship Management (CRM) Software
- Category: Data Import/Export
- Category: Sales Operations
- Category: Campaign Management
