Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Ravi Kumar Pandey
October 2, 2025
6 hours (approximately)
Ravi Kumar Pandey's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Culture
- Category: Team Oriented
- Category: Culture Transformation
- Category: Decision Making
- Category: Quality Management
- Category: Organizational Effectiveness
- Category: Continuous Improvement Process
- Category: Quality Improvement
- Category: Process Improvement
