- Proposal Development
- Customer Communications Management
- Selling Techniques
- Travel Arrangements
- Document Management
- Hospitality
- Workflow Management
- International Finance
- Product Knowledge
- Client Services
- Booking (Sales)
- Sales
Travel Agency Operations
Completed by Arsenii Sergeevich Poliakov
September 23, 2025
4 hours (approximately)
Arsenii Sergeevich Poliakov's account is verified. Coursera certifies their successful completion of Travel Agency Operations
What you will learn
Understanding the Travel Agency Industry
Client Management and Booking Skills
Travel documentation and Operations
Skills you will gain
