Salesforce Basics
Completed by Abhishek Badoni
August 28, 2022
4 hours (approximately)
Abhishek Badoni's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Salesforce
- Category: Customer Success Management
- Category: Sales Enablement
- Category: Account Management
- Category: Business Reporting
- Category: Stakeholder Engagement
- Category: Customer Relationship Management
- Category: Customer Relationship Management (CRM) Software
- Category: User Accounts
- Category: Sales Process
- Category: Sales Development
- Category: Customer Engagement
