Salesforce Basics
Completed by Abhishek Badoni
August 28, 2022
4 hours (approximately)
Abhishek Badoni's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Sales Enablement
- Category: Salesforce
- Category: Cloud-Based Integration
- Category: Sales Development
- Category: Customer Relationship Management (CRM) Software
- Category: Security Management
- Category: Data Security
- Category: Marketing Automation
- Category: Stakeholder Engagement
- Category: Marketing Management
- Category: Customer Communications Management
- Category: Customer Engagement
