Dealing With Angry Customers In Customer Service
Completed by MADUGULA AYYAPPA SWAMY
September 4, 2026
hours (approximately)
MADUGULA AYYAPPA SWAMY's account is verified. Coursera certifies their successful completion of Dealing With Angry Customers In Customer Service
Skills you will gain
- Category: Customer Service
- Category: Customer and Client Support
- Category: Emotional Intelligence
- Category: Verbal Communication Skills
- Category: Communication Strategies
- Category: Communication
- Category: De-escalation Techniques
- Category: Customer experience improvement
- Category: Customer Support
- Category: Client Support
