Master Business Email Writing & Communication
Completed by Shafia Shahzad
August 31, 2026
5 hours (approximately)
Shafia Shahzad's account is verified. Coursera certifies their successful completion of Master Business Email Writing & Communication
What you will learn
Write clear, structured, and professional emails using best practices.
Apply email etiquette, tone, and frameworks like 4W’s and 5C’s.
Handle workplace communication including escalation and sensitive emails.
Skills you will gain
- Category: Business Correspondence
- Category: Professionalism
- Category: Concision
- Category: Tactfulness
- Category: Communication
- Category: Writing
- Category: Business Writing
- Category: Business Communication
