- Root Cause Analysis
- Empathy
- Conflict Management
- Communication
- Retail Store Operations
- Customer Service
- Non-Verbal Communication
- De-escalation Techniques
- Active Listening
- Problem Solving
- Time Management
- Transaction Processing
Introduction to Customer Service
Completed by Miriam Wangui Mutiria
June 25, 2024
18 hours (approximately)
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Skills you will gain
