Introduction to Customer Service
Completed by Miriam Wangui Mutiria
June 25, 2024
18 hours (approximately)
Miriam Wangui Mutiria's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Transaction Processing
- Category: Communication
- Category: Problem Solving
- Category: Time Management
- Category: Ability To Meet Deadlines
- Category: Empathy
- Category: Greeting Customers
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Customer Service
- Category: Communication Strategies
- Category: Root Cause Analysis

