Introduction to Customer Service
Completed by KAREN ITZEL SALAZAR SANCHEZ
March 12, 2025
18 hours (approximately)
KAREN ITZEL SALAZAR SANCHEZ's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Communication Strategies
- Category: Root Cause Analysis
- Category: Time Management
- Category: Empathy
- Category: Ability To Meet Deadlines
- Category: Non-Verbal Communication
- Category: Transaction Processing
- Category: Greeting Customers
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Communication

