Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Dr Samreen Sadiq
July 21, 2026
6 hours (approximately)
Dr Samreen Sadiq's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Quality Management Systems
- Category: Decision Making
- Category: Cost Management
- Category: Operational Excellence
- Category: Culture Transformation
- Category: Quality Control
- Category: Quality Assurance
- Category: Culture
- Category: Team Oriented
- Category: Organizational Development
- Category: Quality Assessment
- Category: Quality Improvement
