Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Ulugbek Mamatkulov
March 27, 2026
6 hours (approximately)
Ulugbek Mamatkulov 's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Organizational Effectiveness
- Category: Quality Management
- Category: Decision Making
- Category: Culture Transformation
- Category: Culture
- Category: Team Oriented
- Category: Continuous Improvement Process
- Category: Quality Improvement
- Category: Process Improvement

