Call Center Customer Service
Completed by Michael Garelli
June 26, 2024
19 hours (approximately)
Michael Garelli's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Customer Inquiries
- Category: Data Entry
- Category: Verbal Communication Skills
- Category: De-escalation Techniques
- Category: Call Center Experience
- Category: Personal Development
- Category: Inbound Calls
- Category: Greeting Customers
- Category: Problem Solving
- Category: Teamwork
- Category: Performance Metric
- Category: Collaboration

