Quality Improvement and Management
Completed by Rawan Ali AbdulHussein
April 6, 2026
10 hours (approximately)
Rawan Ali AbdulHussein's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: ISO 9000 Series
- Category: Statistical Process Controls
- Category: Customer experience improvement
- Category: Quality Control
- Category: Product Quality (QA/QC)
- Category: User Feedback
- Category: Continuous Quality Improvement (CQI)
- Category: Continuous Improvement Process
- Category: Process Improvement
- Category: Quality Improvement
- Category: Quality Management
