Lead Management in Salesforce
Completed by Rachel Cheyfitz
December 10, 2024
29 hours (approximately)
Rachel Cheyfitz's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Support
- Category: Sales Prospecting
- Category: Prospecting and Qualification
- Category: Sales Pipelines
- Category: Data Entry
- Category: Campaign Management
- Category: Lead Generation
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Operations
