Customer Service Fundamentals
Completed by Jane Jerome
May 15, 2023
14 hours (approximately)
Jane Jerome's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Problem Solving
- Category: Critical Thinking and Problem Solving
- Category: Service Level
- Category: Customer and Client Support
- Category: Interpersonal Communications
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
- Category: Customer Service

