Customer Service Fundamentals
Completed by Alex Danisz
January 13, 2022
14 hours (approximately)
Alex Danisz's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Service Level
- Category: Customer Service
- Category: Critical Thinking and Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Customer Complaint Resolution
- Category: Customer and Client Support
- Category: Greeting Customers

