- Data Import/Export
- Data Cleansing
- Sales Development
- Sales Support
- Sales Pipelines
- Sales Operations
- Sales Process
- Customer Relationship Management (CRM) Software
- Salesforce
- Campaign Management
- Lead Generation
Lead Management in Salesforce
Completed by DARON LAU WEN XUAN
August 3, 2022
29 hours (approximately)
DARON LAU WEN XUAN's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
