Sales and CRM Overview
Completed by Seth Patrick Apossan KUAKUVI
September 13, 2022
21 hours (approximately)
Seth Patrick Apossan KUAKUVI's account is verified. Coursera certifies their successful completion of Sales and CRM Overview
What you will learn
Explain how CRM works in the context of sales, marketing, and customer service in modern businesses.
Articulate use cases for how Salesforce can provide value to sales teams.
Navigate Trailhead, the official learning platform of Salesforce.
Demonstrate a working knowledge of the basics of the Salesforce Sales Cloud.
