- De-escalation Techniques
- Customer Service
- Inbound Calls
- Teamwork
- Performance Metric
- Communication
- Customer Inquiries
- Call Center Experience
- Greeting Customers
- Verbal Communication Skills
- Problem Solving
- Customer Complaint Resolution
Call Center Customer Service
Completed by TITITY EKIOKEYI
August 22, 2023
19 hours (approximately)
TITITY EKIOKEYI's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
