Customer Service Fundamentals
Completed by John Nde Fon Ukpabang
September 18, 2024
14 hours (approximately)
John Nde Fon Ukpabang's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Customer Complaint Resolution
- Category: Technical Support and Services
- Category: Communication
- Category: Personal Attributes
- Category: Process Management
- Category: Empathy
- Category: Problem Solving
