Customer Service Fundamentals
Completed by OSCAR EVANDER
December 15, 2024
12 hours (approximately)
OSCAR EVANDER's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Service Level
- Category: Communication
- Category: Concision
- Category: Process Management
- Category: Interpersonal Communications