Salesforce Basics
Completed by Dion Kew Xue Yang
June 29, 2023
4 hours (approximately)
Dion Kew Xue Yang's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Security Management
- Category: Marketing Management
- Category: Data Management
- Category: Customer Engagement
- Category: User Accounts
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Security Controls
- Category: Customer Success Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
