Customer Service Fundamentals
Completed by Lorraine Egito
August 23, 2023
14 hours (approximately)
Lorraine Egito's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Empathy
- Category: Problem Solving
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Personal Attributes
- Category: Operations Support Systems
- Category: Technical Support and Services
- Category: Customer Service
- Category: Greeting Customers
- Category: Customer and Client Support
- Category: Service Level
- Category: Critical Thinking and Problem Solving

