Master TQM and Six Sigma: Build Quality, Reduce Errors
Completed by Vinay N V
March 17, 2026
13 hours (approximately)
Vinay N V's account is verified. Coursera certifies their successful completion of Master TQM and Six Sigma: Build Quality, Reduce Errors
What you will learn
Analyze quality culture and apply customer-centric CRM strategies for excellence.
Implement QA systems, PPC techniques, and the PDCA cycle to optimize operations.
Apply Six Sigma tools and the DMAIC framework for sustainable process improvement.
Skills you will gain
- Category: Operational Excellence
- Category: Customer Relationship Management
- Category: Quality Management
- Category: Risk Analysis
- Category: Production Planning
- Category: Quality Improvement
- Category: Process Improvement
- Category: Six Sigma Methodology
- Category: Employee Engagement
- Category: Quality Assurance
- Category: Continuous Improvement Process
- Category: Operational Efficiency
