Introduction to Customer Service
Completed by GOLD CHINAZA SAMUEL
July 4, 2024
18 hours (approximately)
GOLD CHINAZA SAMUEL's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Active Listening
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Empathy
- Category: Communication Strategies
- Category: Root Cause Analysis
- Category: De-escalation Techniques
- Category: Customer Service
- Category: Transaction Processing
- Category: Greeting Customers
- Category: Communication

