- User Experience Design
- User Story
- Web Content Accessibility Guidelines
- Persona (User Experience)
- Usability
- Ideation
- Competitive Analysis
- User Flows
- Mockups
- Human Factors
- User Research
- Human Centered Design
Start the UX Design Process: Empathize, Define, and Ideate
Completed by TIFFANY CHUNG LAM YAU
May 13, 2025
20 hours (approximately)
TIFFANY CHUNG LAM YAU's account is verified. Coursera certifies their successful completion of Start the UX Design Process: Empathize, Define, and Ideate
What you will learn
Empathize with users to understand their needs and pain points.
Develop problem statements to define user needs.
Generate ideas for possible solutions to user problems.
Skills you will gain

