Customer Service Fundamentals
Completed by Gabriel Arthur Scotti Della Rocca
October 6, 2026
12 hours (approximately)
Gabriel Arthur Scotti Della Rocca's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Service Level
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Process Management
- Category: Interpersonal Communications
- Category: Telephone Skills
- Category: Customer Engagement
