Customer Service Fundamentals
Completed by Osatohanmwen Etiosa
September 29, 2023
14 hours (approximately)
Osatohanmwen Etiosa's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Service Level
- Category: Process Management
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Greeting Customers
- Category: Empathy
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Customer Complaint Resolution
