- Client Support
- Technical Support
- Conflict Management
- Customer Service
- Process Improvement
- Expectation Management
- Performance Metric
- Customer Relationship Building
- Customer experience improvement
- Customer Complaint Resolution
- Communication Strategies
- Continuous Improvement Process
Dell Technologies Customer Service for Technical Support
Completed by Douglas Tiburcio da Silva
July 31, 2025
11 hours (approximately)
Douglas Tiburcio da Silva's account is verified. Coursera certifies their successful completion of Dell Technologies Customer Service for Technical Support
Skills you will gain
