Customer Service Fundamentals
Completed by AMUDA RUKAYAT
June 25, 2023
14 hours (approximately)
AMUDA RUKAYAT's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service
