A Organização Centrada na Jornada do Cliente
Completed by Victor Augusto M. Leite
October 10, 2026
27 hours (approximately)
Victor Augusto M. Leite's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Agile Methodology
- Category: Interpersonal Communications
- Category: Experience Design
- Category: Business Metrics
- Category: Product Lifecycle Management
- Category: Journey Mapping
- Category: Customer Success Management
- Category: Customer Relationship Building
- Category: Performance Measurement
- Category: Customer Engagement
- Category: Process Design
- Category: Relationship Building
