Call Center Customer Service
Completed by Sheida Asadsoleimani
February 15, 2026
19 hours (approximately)
Sheida Asadsoleimani's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Customer Complaint Resolution
- Category: Call Center Experience
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Growth Mindedness
- Category: Collaboration
- Category: Performance Metric
- Category: Record Keeping
- Category: Verbal Communication Skills
