- Inbound Calls
- Customer Inquiries
- Time management
- Customer Service
- Greeting Customers
- Personal Development
- De-escalation Techniques
- Emotional Intelligence
- Problem Solving
- Call Center Experience
- Performance Metric
- Customer Complaint Resolution
Call Center Customer Service
Completed by Teddy Ogana
August 20, 2023
19 hours (approximately)
Teddy Ogana's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
