- Employee Engagement
- Quality Management
- Quality Control
- Statistical Process Controls
- Quality Assurance
- Customer experience improvement
- Lean Manufacturing
- Supplier Relationship Management
- Kaizen Methodology
- Process Improvement
- Supplier Quality Management
- Continuous Improvement Process
Mastering TQM: Apply, Evaluate & Improve Quality Systems
Completed by HERMANN MEDEME YAOTCHA
September 28, 2025
11 hours (approximately)
HERMANN MEDEME YAOTCHA's account is verified. Coursera certifies their successful completion of Mastering TQM: Apply, Evaluate & Improve Quality Systems
What you will learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you will gain
