Customer Engagement & Relationship
Completed by Favour Chinenye Elias
July 8, 2026
11 hours (approximately)
Favour Chinenye Elias's account is verified. Coursera certifies their successful completion of Customer Engagement & Relationship
What you will learn
Master customer engagement with AI-assisted communication, retention strategies, and account health insights to drive loyalty.
Skills you will gain
- Category: Customer Service
- Category: Communication Planning
- Category: Writing
- Category: Relationship Management
- Category: Emotional Intelligence
- Category: Account Management
- Category: Customer Engagement
- Category: Business Metrics
- Category: System Implementation
- Category: Driving engagement
- Category: Account Strategy
- Category: Customer Complaint Resolution
