- Security Management
- Customer Success Management
- Data Management
- Data Security
- Sales Development
- Customer Engagement
- Business Reporting
- Cloud-Based Integration
- Customer Relationship Management
- Account Management
- Marketing Automation
- Salesforce
Salesforce Basics
Completed by Jenna Lynn Potts
January 4, 2022
23 hours (approximately)
Jenna Lynn Potts's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
