Customer Centric Innovation
Completed by Sunny Sahdev
December 20, 2024
7 hours (approximately)
Sunny Sahdev's account is verified. Coursera certifies their successful completion of Customer Centric Innovation
What you will learn
Have a clear understanding of the concept of innovation – What is it, why is it important, and when and how does is it become successful.
Identify reasons underlying consumers’ psychological resistance to innovation.
Apply understanding of customer needs and the adoption process to identify opportunities for innovation and new product development.
Utilize and apply strategies to capture customer needs.
Skills you will gain
- Category: User Feedback
- Category: Business Strategies
- Category: Customer Relationship Management
- Category: New Product Development
- Category: Consumer Behaviour
- Category: Market Research
- Category: Customer Insights
- Category: Innovation
- Category: Customer Analysis
- Category: Process Development
- Category: Product Development
- Category: Marketing Psychology
