A Organização Centrada na Jornada do Cliente
Completed by GLAUCIA DE FREITAS DE CARVALHO
November 12, 2026
27 hours (approximately)
GLAUCIA DE FREITAS DE CARVALHO's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Product Lifecycle Management
- Category: Customer Success Management
- Category: Business Metrics
- Category: Agile Methodology
- Category: Interpersonal Communications
- Category: Experience Design
- Category: Journey Mapping
- Category: Customer Engagement
- Category: Process Design
- Category: Relationship Building
- Category: Customer Relationship Building
- Category: Performance Measurement
