- Transaction Processing
- Empathy
- Active Listening
- Time management
- Customer Service
- De-escalation Techniques
- Cash Register Operation
- Problem Solving
- Root Cause Analysis
- Retail Store Operations
- Non-Verbal Communication
- Conflict Management
Introduction to Customer Service
Completed by JONATHAN EMMANUEL SANCHEZ RODRIGUEZ
March 22, 2025
18 hours (approximately)
JONATHAN EMMANUEL SANCHEZ RODRIGUEZ's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
