Introduction to Customer Service
Completed by Ebonie Piper
May 31, 2024
18 hours (approximately)
Ebonie Piper's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Transaction Processing
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: De-escalation Techniques
- Category: Empathy
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Ability To Meet Deadlines
- Category: Customer Service
- Category: Retail Sales

